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Had my second experience with MD Ellis and it was a good one. As a new homeowner, when something happens to your AC it can be stressful. Todd showed up promptly on time and got right to work (seems to be the norm with these guys). Not only was he thorough and detailed in his work but also he took the time to walk me through what he did and why. I ended up needing some additional work and he took care of it on the spot and gave me tips for maintaining my unit. Good experience!